Prompt, friendly, quick and clean carpet. Highly recomend carpet service.
Gerald(owner) was very professional and very cordial. They didn't blink twice at the chaos they encountered, they even answered mundane questions from my kids.
The workmanship met and exceeded my expectations. They earned their money. And I am one satisfied customer, definitely recommended!
I've used Rainbow to clean the carpets in my old office and they were great. Communication was timely and they were very professional. It was very easy to schedule an apt and they were very accommodating. I was happy to pay the price they quoted me as it was reasonable and worth it. I'd use them again for sure!
Experience was excellent, from pleasant phone contact, punctual arrival, full explanation of services to be provided and accurate estimate. Price was reasonable, service was professional. My carpet looks great!
Super friendly and excellent service! Gerald and his team were quick to clean my couch. Scheduling was easy and they had great communication. What I value the most though is the amazing customer service and thoroughness in explaining everything.
Gerald and his team were awesome! They were on time, professional, and best of all made my rug and sofa look brand new again. I will definitely save them in my phone for future cleanings. It's great to work with reputable companies that you can count on for good work.
Jerry and his partner arrived at my home in a timely manner ready to get to work. They were both very pleasant and professional. Wonderful job of upholstery cleaning on my large sectional! Extremely reasonable pricing too. Highly recommend this company! I will definitely be using them again!
Super friendly and excellent service! Gerald and his team were quick to clean my couch. Scheduling was easy and they had great communication. What I value the most though is the amazing customer service and thoroughness in explaining everything.
They did a great job, came on time, and cost what they said.
They did a great job cleaning large area rugs on site. Their flexibility on appointment time and reasonable cost make choosing them a "no brainer". I will use them for all future floor cleaning needs.
They were very professional. Made my leather chair and sofa look brand new. My red Persian rug felt soft and clean. I would recommend them in a heartbeat and certainly call them again.
Rainbow Pro Carpet Cleaning came to clean my couch and I ended up asking for them to clean my carpets also. Not only did they make the time to get it done right then and there, but it was incredible how much of the stain they got out. These carpets are over 40 years old, meaning they had 40 years of animals, kids, and food stains and they look pretty much brand new now! I would have never in a million years thought it could look as good as it does. The bonus is that the company is great to work with and I will NEVER go anywhere else! Thank you Rainbow Pro!!!! I wish I had a 'before and after' picture!!!
If there were 10 stars, I'd give them!
So many reasons:
1. Friendly people
2. Competent and responsible
3. Communicative
3. Incredible work
We've had our sofa and armchairs for 6 years. They've gotten a little dingy looking, which we were used to. We've had other cleaners get out a few spots here and there, some more successful than others
However, these guys got our furniture SO clean it looks like new! It also FEELS new, no built up grime in the fabric at all. Sparkles!
We are so grateful that we found this service and highly recommend them. They are eager and super competent to take care of you. A+++
In the midst of PCSing, my husband and I forgot to hire a carpet cleaner. We reached out to Rainbow Pro, and despite a two day heads up, and no availability, they created an earlier appointment for us out of their normal time slots. We were extremely grateful and relieved - their customer service is amazing. Two people arrived to clean our two bedroom, small hallway, and staircase. Their quote was the best one we received, and they even offered a 10% military discount. I would recommend Rainbow Pro 10x over!
Such great customer service ! Very prompt and friendly and definitely recommend using their services. Gave me the best price and also did a phenomenal job on the carpet and they were very quick and efficient. I had a few stains I was concerned about and they literally got all of them out and gave me even further confidence in my moving out inspection. If you need your carpet cleaned due to moving out or just need done I highly recommend using their service they have the best prices in town and also provide quality work. Thank you rainbow pro !!!
My husband and I are very happy that we hired Rainbow Pro. Owner Jerry was professional and friendly from the very start--all the way from promptly answering my request for a quote (less than ten minutes), to providing me with all the necessary information about the services and costs, to scheduling an appointment within a week of our initial contact. Very accommodating! On the day of our appointment, they arrived right on time. The work was efficient and all clean up was done before they left. Happy with the work all the way around. I would definitely recommend them to friends and family.
We have used Rainbow Pro for an annual carpet deep clean and a move out deep clean plus couch cleaning. Both experiences were excellent. The owner is upfront, prompt, and professional. The 10% military discount was a nice bonus. Our carpets looked and felt brand new after both visits, and so did our 7 piece couch. Our neighbors were impressed with how good everything looked, and we were proud to show our house when we listed it. I highly recommend Rainbow Pro.
I submitted a request for a quote on Yelp but unfortunately got a lot of well-meaning but totally different responses from providers for all kinds of specs I didn't have and didn't want to try to gather. Jerry answered right away, was able to take the info I provided and give me an estimate which was fair because I've had the carpets cleaned many times. The catch was I needed it done immediately because my regular guys didn't respond. Jerry and his assistant showed up exactly on time, did exactly what I wanted done, charged me what he quoted, packed up and left. That's what everyone wants, right? Yes, I'll continue to use Jerry.
Amazing service! He was on time, courteous, professional and effective. He did a great job of cleaning couches and carpet alike. Like most couches, we had our share of liquid stains and all of that is gone. Our carpet stays relative-visible stain free, but our dogs invite their own brand of fun. His work passed the smell test, so I'm completely satisfied!
Response was quick, information given very detailed and questions answered thoroughly, Plus quote very reasonable. Team of two arrived on time, cleaning our living room, two bedrooms and hallway carpets. Very professional! We're very satisfied!
We called Jerry due to yelp reviews and we live in Mililani. He responded so quickly and immediately set up an appointment for carpet cleaning. He did an amazing job - very professional - and he walked us thru each step of the process. I love customer service and Rainbow Pro know how to treat you right while bringing our carpet back to life. Very happy.
Housing was gonna charge us stain fee and carpet replacement for all 4rooms which could cost us 2500+....We are so grateful and happy that we came across Rainbow Carpet Cleaners ❤️ ... thank you thank you so much for all your hard work and u sure made our day even happier ....Again Thank you ☺️ HIGHLY RECOMMENDED
I've been wanting to clean my living room, bedroom, and my 8 x 10 wool carpets which are very heavy but durable for awhile. Due to the good reviews, I sent Jerry an email and he responded quickly and gave me an estimate. He gave me an option of days and I choose one. He sent me an email with all the information confirming date, time, price and disclosures. He sent a reminder the day before to confirm. Before arriving he called to let me know he was on his way. I had a little concern because it was pouring rain in Kaneohe and wondered if he could still do it. He arrived on time, looked at the job and went ahead with it. It's such a beautiful job, am happy I did it. Jerry was very easy to talk to and completed it in a couple hours.
Exceeded my expectations!
On time, thorough & friendly. Communication was on point the entire time. I Would 100% recommend if you're looking for a descent price, prompt service and a clean carpet!
Beautiful job, done on time and without any problems. My carpets look so clean and smelled so good. Jerry is a great guy to work with. Reasonable price.
Very professional. Requested carpet cleaning for a move out. Carpet looks better now than when moved in, makes me question if it was clean prior. Highly recommended!
Bought a 2nd hand couch which had some dirt stains. Sofa came out like new! Would hire again
Very responsive. Great communication. Good price. Got my deposit back from the landlord. What more could you ask for.
This is the second time we used Rainbow Pro to clean our area rugs, and we were very happy, once again, with the service and results of their work. Very professional, friendly, and accommodating. I will definitely be using this company again in the future for all our carpet and furniture cleaning needs! Happy New Year, Jerry!
We were badly in need for a carpet cleaning with coffee, pen, paint and nail polish stains on our floor. So we got in touch with Gerald from Rainbow Pro Carpet Cleaning. He was very quick with responding and scheduling. I highly recommend this company. They were on time, quick and efficient at what they do. Now our carpet looks just like new. We would definitely use these guys again.
I needed a "last minute" carpet cleaning. I placed a request for a quote and got a very prompt response. The quote was the best out of all businesses; very reasonable. Jerry was very professional, thorough, and personable. You could tell that providing quality service was important to him. I was amazed at what my carpet looked like in the end! I didn't think that the stains would come out, but he got my carpet looking almost brand new. I can easily recommend him to all of my friends and family! Thank you, Jerry!!
Jerry went above and beyond to help us with our stinky Mililani home that we just bought. He provided us with a lot of valuable information and options to get the smell out. He hired him to clean out floors and he did a wonderful job. It's hard to find companies like Rainbow Pro Carpet Cleaning - honest, reasonably priced and reliable. Thank you Jerry!
Had 5 area rugs cleaned.
Very friendly, quality and affordable service. Showed up early and you could tell there was pride in quality of work. Will certainly use them again!